During and in the aftermath of a catastrophe, your safety and wellbeing is paramount and there are resources available to support you.
- Red cross www.redcross.org.au/emergencies
- Lifeline www.lifeline.org.au
- Financial Counselling via the National Debt Helpline ndh.org.au or 1800 007 007
- Australian Financial Complaints Authority (AFCA) - www.afca.org.au
- Your insurer - you can contact your insurer to commence the claims process even if you don't know the full-extent of damage. You can also contact your insurer at any stage during the claims process.
Disaster recovery
- National Emergency Management Agency– www.nema.gov.au
- Queensland Disaster Support and Recovery
- NSW Disaster Customer Care
- Victoria Emergency Recovery
- South Australia Disaster Recovery
- Western Australian DFES Recovery
- Tasmania Disaster Relief and Recovery
- Secure NT
Free legal advice: Legal Aid in your state
- Queensland - www.legalaid.qld.gov.au
- NSW - www.legalaid.nsw.gov.au
- Tasmania - www.legalaid.tas.gov.au
- Victoria - www.legalaid.vic.gov.au
- South Australia – www.lsc.sa.gov.au
- Northern Territory - www.legalaid.nt.gov.au
