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Insurance Council of Australia

Your insurer is working hard to support you

Insurers are working hard to help their customers. While those who’ve been more severely impacted are being prioritised, all customers can be assured their insurer is there to support them.

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catastrophe resilience report, data hub, business interruption
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CONSUMERS

Help in
disasters

Find practical information on what to do after a disaster. If you’ve been impacted, you can contact your insurer as soon as you are safe.
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Current catastrophes

Catastrophe
Resilience Report

An overview of Insurance declared catastrophes from 2019 to 2021 and the policy changes and operational adjustments that are needed.
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Issues in focus

BI test
cases

Read more about the industry’s current efforts to seek clarity on the application of business interruption insurance to claims related to COVID-19.
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More quick links

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News hub

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Code of Practice

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Calculators

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Contact us

Catastrophe 221: SE Queensland and NSW Floods

Claims incurred

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2.32

BILLION

Claims count

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168

Thousand

Outstanding count

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159

THOUSAND

Closed rate

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5

PERCENT

Visit our data hub

* As at March 2022

Find an insurer

Helping consumers find a list of general insurers who offer particular products. Search for an insurer or insurance product.

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Latest Media Releases

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Latest Submissions

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Building a More Resilient Australia

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The voice for a resilient Australia

We are the representative body of the general insurance industry in Australia, shaping positive outcomes for our members, our people and the community.

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General Insurance Code of Practice

The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers
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