We cannot provide personal or professional advice on general insurance products.
The Insurance Council of Australia is the representative body for general insurance industry of Australia.
We do not offer direct consumer advice or services but we want to help you find what you're looking for.
Visit findaninsurer.com.au, a referral service designed to help you find a list of general insurers who offer particular products. If you’d prefer to talk on the phone, call 1300 884 934 during business hours for assistance.
Please note, this service only applies to general insurance products.
If you’re looking for information on life insurance or superannuation, we can’t help you, but you can reach out to the Financial Services Council for assistance.
We can’t help you escalate your complaint, but we do have some simple steps listed here.
We will shortly be launching a new portal for reporting fraud, in the meantime, to report suspected fraud, please email IFBA and supply the following details:
Additional details if known:
We can assist with General enquiries via email.
PO BOX R1832