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General Insurance Code of Practice

The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers.

INSURANCE COUNCIL OF AUSTRALIA

General Insurance Code of Practice Review

Read more about the Independent Review of the 2020 General Insurance Code of Practice.

CODE OF PRACTICE

Past Codes

The General Insurance Code of Practice was updated on 5 October 2021. Read and click through to prior codes and reviews here.

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CODE OF PRACTICE

Code Subscribers

ICA Members offering products covered by the Code must subscribe to the General Insurance Code of Practice.

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INSURANCE COUNCIL OF AUSTRALIA

Consumers

We’re committed to shaping positive outcomes for the community. From help when you need it most in a natural disaster, to explaining the ins and outs of insurance.

Governance and monitoring

For more information on the Code Governance Committee (CGC) or to report an alleged breach of the Code, go to: insurancecode.org.au/

Anyone can report an alleged breach of the Code to the CGC at insurancecode.org.au/

You can access the Constitution and Charter of the Code Governance Committee Association here. 

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