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General Insurance Code of Practice

The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers.

New Code of Practice is now effective

The new Code of Practice is effective from 1 July 2021.

INSURANCE COUNCIL OF AUSTRALIA

Consumers

We’re committed to shaping positive outcomes for the community. From help when you need it most in a natural disaster, to explaining the ins and outs of insurance.

Governance and monitoring

For more information on the Code Governance Committee (CGC) or to report an alleged breach of the Code, go to: insurancecode.org.au/

Anyone can report an alleged breach of the Code to the CGC at insurancecode.org.au/

You can access the Constitution and Charter of the Code Governance Committee Association here. 

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