Please note

We cannot provide personal or professional advice on general insurance products.

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The Insurance Council of Australia is the representative body for General Insurers and Reinsurers in Australia.

We are unable to offer direct consumer advice or services but we have supplied a directory below that may be able to assist you and help you find what you're looking for.  

What are you looking for?

Visit findaninsurer.com.au for listings of general insurance products and insurers.

This website does not provide insurer recommendations or any information about the pricing of individual products. 
Product and insurer listings do not take into account personal circumstances and individual requirements including driving history or criminal records.

For those with digital accessibility issues, call 1300 884 934 during business hours for assistance navigating the content on our site.

For Life Insurance enquiries please contact the Council of Australian Life Insurers.

For Superannuation, please contact the Financial Services Council.

If you’re unable to find a general insurance product via findaninsurer.com.au, or you require personal insurance based advice, you may wish to contact an insurance broker.

The National Insurance Brokers Association can be reached at www.needabroker.com.au or call them on 1300 53 10 73 to find a broker in your area.

The ICA does not have the authority or ability to deal with individual insurance complaints but we do have some simple steps listed here to assist.

We are currently considering a range of options to enhance the reporting of fraud, in the meantime, to report suspected fraud please email IFBA and supply the following details:

  • your name
  • your preferred email address
  • your contact number
  • the full name of the person(s) that you believe may be committing insurance fraud
  • description of the suspected fraud

Additional details if known:  

  • the DOB of the person(s) you believe may be committing insurance fraud 
  • the full address of the location where you believe the fraud occurred
  • date of incident, if known.

Read more here.  

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