The General Insurance Code of Practice was introduced in 1994 by the Insurance Council of Australia as a voluntary Code.
The Code is a 'living document' and has been reviewed and improved multiple times.
- The 2020 Code of Practice was originally published on 1 January 2020. It was revised on 1 July 2021 and again most recently on 5 October 2021 and 1 October 2023. The 1 October 2023 version is now in effect.
- Prior to the revised 2020 Code of Practice going live in 2021, the General Insurance Code of Practice 2014 was in effect.
- Throughout 2017-2018, a Code of Practice Review took place. Recommendations from the Final Report, were incorporated into the 2020 Code of Practice.