Q: What general insurance products are covered by the Code of Practice?

A: The Code covers retail and wholesale insurance products bought by customers and small businesses.

Examples of retail insurance products:


  • Motor Vehicle Comprehensive
  • Motor Vehicle Third Party Fire and Theft (this does not include Compulsory Third Party – CTP)
  • Motor Vehicle Third Party Property Damage (this does not include Compulsory Third Party – CTP)
  • Motorbike and scooters insurance
  • Caravan & Trailer

Travel Insurance

  • Travel
  • Travel insurance – credit card

Home Insurance

  • Building and Contents (combined)
  • Building
  • Contents
  • Landlord
  • Residential strata
  • Body Corporate

Sickness and accident

  • Personal accident
  • Sickness and accident

Consumer Credit insurance

Personal and domestic property insurance

  • Accidental Damage
  • Caravan/Mobile Homes
  • Extended Warranty
  • Finance Gap
  • Jewellery and Valuables
  • Personal Legal Liability
  • Mobile Phones
  • Motor Equity
  • Moveables/Household Goods in Transit
  • Payment Protection
  • Personal Effects
  • Pet Health
  • Valuables

The Code covers a variety of wholesale products, the below are some common examples:

  • Business Insurance
  • Motor – Commercial and Fleet
  • Lenders Mortgage Insurance
  • Small business / Farm Insurance / Primary Industry
  • Travel – Commercial and Corporate
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