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Catastrophe 233: Christmas and New Year Storms

Queensland, New South Wales and Victoria

Event Background

On Wednesday 27 December 2023, the Insurance Council of Australia declared a 'significant event' for regions of Queensland, New South Wales and Victoria impacted by severe storms since 23 December 2023.

From Boxing Day onwards, home and motor claims numbers increased with initial indications of varied severity across different areas. With more extreme weather forecast, insurers and the ICA prioritised response and safety messages to impacted communities. 

In the subsequent days, ongoing extreme weather and strong winds continued, particularly around the Gold Coast and Scenic Rim area. As the immense scale and destructive nature of these storms correlated with increasing claims numbers, the ICA escalated its significant event declaration to an Insurance Catastrophe on 29 December 2023.

As the extensive impact of ongoing extreme weather over the new year period continued, the ICA extended its Insurance Catastrophe declaration, for the recent storms, rain and flooding to 3 January 2024. Since this time, this event has been known as 'Cat 233: Christmas and New Year Storms'. 

Catastrophe 233: Christmas and New Year Storms

Claims count

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71.0

Thousand

Claims incurred

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541

MILLION

Outstanding

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525

MILLION

Closed rate

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15.8

PERCENT

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* As at January 2024

The Insurance Council of Australia hosted community information forums and insurer consultations in three south east Queensland communities impacted by the Christmas to New Year storms last week.

The forums and in-person consultations, which took place from 31 January to 2 February, were held in Upper Coomera, Jimboomba, and Tamborine Mountain, providing information and support for customers affected by the storms.

Upper Coomera – Wednesday 31 January
Upper Coomera Centre – Multipurpose Hall, 90 Reserve Road, Upper Coomera QLD 4209

Jimboomba – Thursday 1 February
Jimboomba Community and District Hall, Cnr Honora & Johanna Streets, Jimboomba QLD 4280

Tamborine Mountain – Friday 2 February
Vonda Youngman Centre, 2-4 Knoll Road Tamborine Mountain QLD 4272

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