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Catastrophe 232: Tropical Cyclone Jasper

Event background

On Monday 18 December 2023, the Insurance Council of Australia declared a 'significant event' for regions Far North Queensland impacted by severe weather and flooding over the week prior, associated with Tropical Cyclone Jasper. 

As extreme weather conditions continued and as people returned to their properties, insurers were able to obtain a greater understanding of the insurance impact of this event. With claims numbers increasing and insurers deployed to the region, the ICA escalated its significant event declaration to an Insurance Catastrophe on 21 December 2023.

In the immediate aftermath of such severe weather that impacted Airports main roads and other infrastructure, one of the more significant challenges was safe access to the area and sourcing of temporary accommodation. 

Catastrophe 232: Tropical Cyclone Jasper

Claims count

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8.7

Thousand

Claims incurred

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202

MILLION

Outstanding

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188

MILLION

Closed rate

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9.4

PERCENT

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* As at January 2024

The Insurance Council of Australia and insurers were in far north Queensland in late January to provide additional support for customers following Tropical Cyclone Jasper.

In-person consultations were available in Cairns on Wednesday, 24 January, and included a community townhall and one-on-one meetings with insurers.

Cairns – Wednesday 24 January
Brothers Leagues Club Cairns, 99-107 Anderson Street, Manunda QLD 4870

***IMPORTANT NOTICE: Port Douglas consultations and townhall***
Following an emergency decision by Douglas Shire Council to turn off Port Douglas’ water supply, the insurance customer townhall scheduled for 6pm Tuesday 23 January at Port Douglas Community Hall has been deferred and will be rescheduled. Customers who booked one-on-one consultations during the day at Port Douglas Community Hall are advised not to attend in person. Instead, anyone with a booked consultation will receive a call from their insurer.

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