The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers.
Insurance Council of Australia
Update on the Redrafted General Insurance Code of Practice
On 22 October 2026, the Insurance Council submitted its strengthened General Insurance Code of Practice to the Australian Securities and Investments Commission (ASIC) following extensive consultation with consumer groups, regulators, government and general insurance providers.
Read more in our media release
Governance and monitoring
For more information on the Code Governance Committee (CGC) or to report an alleged breach of the Code, go to: insurancecode.org.au/
Anyone can report an alleged breach of the Code to the CGC at insurancecode.org.au/
You can access the Constitution and Charter of the Code Governance Committee Association here.
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