The General Insurance Code of Practice sets out the standards that general insurers must meet when providing services to their customers.
Insurance Council of Australia
2026 submissions on the redrafted Code of Practice
The Insurance Council of Australia is seeking feedback on the new draft General Insurance Code of Practice from 24 June until 21 July 2026.
Click here for more information on how to make a consultation.
Governance and monitoring
For more information on the Code Governance Committee (CGC) or to report an alleged breach of the Code, go to: insurancecode.org.au/
Anyone can report an alleged breach of the Code to the CGC at insurancecode.org.au/
You can access the Constitution and Charter of the Code Governance Committee Association here.
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