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Government

Budget funding for disaster preparedness welcomed

May 14, 2024 by insuranceca

Home Government Page 2

Budget funding for disaster preparedness welcomed

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News release

Tuesday, 14 May 2024

The Insurance Council of Australia (ICA) today welcomed additional funding in the 202-25 Budget to improve Australia’s preparedness to respond to disasters and resilience to natural hazards, including funding to uplift the National Emergency Management Agency’s capacity to support Australians before, during and following disasters, and to the Department of Social Services to support Australians experiencing financial distress in times of crisis and natural disasters.

The ICA looks forward to continuing to work with the Commonwealth to develop positive policies to improve the affordability and availability of insurance as Australians experience cost-of-living pressures.

Continuing to invest in reducing risk to Australian homes and communities, including through the Government’s Disaster Ready Fund (DRF) is vital to taking pressure off insurance costs for households grappling with the cost-of-living.

The ICA looks forward to continuing its work with the Government through the Hazards Insurance Partnership to inform future investments of the DRF, as well as more broadly to develop policies to address land use planning, building codes, risk mitigation programs, skilled labour storages, data investment, cyber security, and tax and regulatory reform. 

Insurers will continue to work with the Commonwealth to find ways to complement the DRF, including continuing to encourage Federal and State Governments to establish a permanent voluntary program for buybacks and home-raisings in extreme flood risk areas to move people out of harm’s way before disasters occur, building on the schemes put in place in New South Wales and Queensland in the wake of the record-breaking 2022 floods.

Quotes attributable to ICA CEO Andrew Hall:

Insurance is a critical safeguard to enable Australian families to go about their lives and businesses to operate and grow. We know that Australians are feeling the cost-of-living crunch, including through the impact of higher insurance premiums driven by escalating disasters costs, inflation and global reinsurance premiums.

Reducing physical risks to homes and communities before disasters strike is vital to taking pressure off insurance costs in Australia. That’s why we welcomed the Albanese Government’s announcement of the $1 billion Disaster Ready Fund, which is now in its second year of operation. However, the overall investment in resilience and mitigation remains below where we need to be as a nation.

The budget papers show that the forecast cost to the Commonwealth alone of recovering from the disasters of recent years has increased by almost $4 billion just since December, highlighting why investment in disaster mitigation is more important than ever.

The Insurance industry continues to work constructively with the Government to find ways to put downward pressure on insurance costs and build a more resilient Australia, including continuing to highlight the $6.8 billion stamp duty take on premiums by state governments and the need to return some of that funding to stronger resilience and mitigation measures.

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ICA welcomes consultation paper on standard definitions

March 7, 2024 by Pha Tran

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ICA welcomes consultation paper on standard definitions

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News release

Thursday, 7 March 2024

The Insurance Council of Australia (ICA) welcomes today’s announcement by Assistant Treasurer and Minister for Financial Services Stephen Jones that The Treasury will consult on standardised definitions of natural hazards in insurance policies and the standard cover regime.

The consultation process announced today aligns with ongoing efforts by insurers to improve customer outcomes by improving transparency and consumer understanding of insurance.

Standardised definitions would mean that all insurers use the same definition for a particular event in their insurance policies.

A standard definition for flood was legislated in 2012.

The Treasury will now consider standardising definitions for three other natural hazards: fire, storm, and stormwater and rainwater runoff.

Separately, the ICA has commenced discussions with insurers about the possible adoption of standardised definitions for maintenance and wear and tear exclusions in policies.

Any adoption of standardised maintenance and wear and tear exclusion definitions by insurers through this process would be subject to obtaining required regulatory approvals.

The Treasury will also consult on the standard cover regime, which has been in force since the passage of the Insurance Contracts Act in 1984.

The regime was established to provide standardised terms and conditions and improve comparability in certain types of policies but has declined in relevance because of subsequent legislative and policy design changes.

Quote attributable to ICA CEO Andrew Hall:

We welcome this consultation process announced by Assistant Treasurer Stephen Jones today and look forward to working with The Treasury on the standardised terms being considered.

We acknowledge there is more to be done to improve consumer understanding of policies, and standardised definitions for fire, storm and stormwater and rainwater runoff may assist with this.

An independent review of the industry’s Code of Practice is currently underway and the ICA has commenced discussions with insurers about the possible adoption of standardised clauses for maintenance and wear and tear exclusions in policies, which may also assist with providing greater clarity for customers.

 

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ICA welcomes overhaul of financial advice regulations

December 7, 2023 by Pha Tran

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ICA welcomes overhaul of financial advice regulations

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News release

Thursday, 7 December 2023

The Insurance Council of Australia (ICA) today welcomed the Federal Government’s decision to overhaul financial advice regulations and allow insurers to provide more personalised financial advice.

Joining Assistant Treasurer Stephen Jones in Canberra, ICA CEO Andrew Hall applauded the reforms, which are designed to address the growing advice gap by easing restrictions on who can offer financial advice.

The previous regulatory framework introduced after the Hayne Royal Commission, while valuable in addressing past issues, had the unintended consequence of limiting access to financial advice, particularly for low- and middle-income Australians.

The revised regulations, introducing the new class of ‘qualified advisers’ and allowing for less-complex financial advice without the need for full professional qualifications, will significantly improve access to advice about simple insurance matters that are currently not allowed.

A common complaint of insurance customers is that their insurer is not able to provide advice based on their own circumstances.

This means that, other than when using a broker, when purchasing insurance customers have to make their own assessments about the suitability of a product without the help of professional advice.

The changes announced today – in particular the modernised best interests duty – will allow insurance customers to benefit from clearer conversations with their insurer, leading to better financial outcomes.

This is particularly important in the context of the growing protection gap – the difference between the cost of recovering from an unexpected event and the insurance in place to cover those events – as customers will be better informed to be able to choose insurance that covers them against the risks they face.

Quotes attributable to Insurance Council of Australia CEO Andrew Hall:

Modernising the advice regime will allow for better interactions between insurers and their customers, leading most importantly to greater financial resilience and overall well-being.

Insurers share their customers’ frustration with the one-size-fits-all approach of the current regime.

The regulations put in place following the Hayne Royal Commission recommendations were well-intentioned, but by seeking to strike out bad financial advice got rid of insurance advice for most ‘mum and dad’ consumers.

Today’s announcement is a positive development for Australian consumers and should lead to more empowered and informed insurance customers being able to take greater control of their financial future.

 

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Strengthening building code could save $4b a year: new report

October 23, 2023 by Shannon White

Home Government Page 2

Strengthening building code could save $4b a year: new report

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News release

Tuesday, 24 October 2023

Strengthening the National Construction Code to require that new homes are made more resilient to extreme weather could save an estimated $4 billion a year, a new report released today by the Insurance Council of Australia (ICA) has found.  

The Centre for International Economics (CIE) report warns that extreme weather costs to homeowners will double by 2050, as events become more severe or more frequent because of climate change. 

It found strengthening the National Construction Code (NCC) to require that new homes are made more resilient to extreme weather could reduce average annual building costs by an estimated $2 billion per year for cyclones, $1.475 billion per year for floods, and $486 million per year for bushfires.  

The report found there are clear economic benefits in making homes more resilient to bushfires, cyclones, and floods, highlighting the need for greater action to future proof Australia’s resilience to extreme weather. 

The report also calls for states and territories to reform planning rules to prevent new homes from being built in high-risk areas of the floodplain. 

The report supports the Insurance Council’s ongoing and long-term advocacy to make properties more resilient to worsening extreme weather and reform land use planning to stop further development in flood-prone locations.  

Analysis undertaken by the McKell Institute for the Insurance Council in 2022 found that economy-wide costs from extreme weather events are expected to grow by five per cent each year (before inflation) and reach a total of $35 billion annually (in 2022 dollars) by 2050. 

Comment attributable to Andrew Hall, CEO Insurance Council of Australia:  

This new analysis by CIE highlights the economic benefit and opportunity of strengthening the resilience of new homes in the face of worsening extreme weather. 

Currently, minimum building standards in Australia are designed to preserve life in a catastrophic event – but they are not designed with the goal of preserving the property itself.  

As a result, our homes are not built to withstand the extreme weather events of today, let alone the future.  

We need to make our homes more resilient, and we need to avoid building new homes in vulnerable areas.

We welcome the renewed focus on resilience by the Australian Building Code Board. Strengthening our construction code is a critical solution to ensuring new homes withstand damage from floods, fires and cyclones.

Useful links

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Insurers make second visit to Adelaide after River Murray Floods

October 23, 2023 by Shannon White

Home Government Page 2

Insurers make second visit to Adelaide after River Murray Floods

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News release

Monday, 23 October 2023

The Insurance Council of Australia (ICA) and insurers will be in Adelaide on Tuesday, 31 October for in-person consultations with customers affected by last year’s River Murray floods.

The consultations will give policyholders an opportunity to meet in-person with their insurer, as well as provide useful information on the claims process and complaints avenues.

It will be the second community consultation held by the ICA and insurers since last year’s floods, which resulted in more than 2,500 claims totaling $426 million.

Of those claims lodged, around 1,500 were home property claims, 760 home contents claims and 45 motor vehicle claims.

The ICA formally declared the River Murray flooding a Significant Event in September as part of its annual Insurance Catastrophe Resilience Report.

Event details:

  • Tuesday 31 October 12.00pm – 8.00pm
    The Meeting Hall at Adelaide Town Hall - 128 King William Street, Adelaide SA 5000

Policyholders from surrounding areas are encouraged to book an appointment. To check appointment availability and to book go to www.insurancecouncil.com.au/Bookings

Quotes attributable to Insurance Council of Australia CEO Andrew Hall: 

It has been almost one year since these floods and insurers are continuing to work with their customers to complete outstanding claims.

If a policyholder is needing assistance working their claims, I encourage them to attend the consultation as they offer real value to impacted policyholders and are a safe and accessible forum to raise concerns directly with an insurer.

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Regular building inspections key to occupant safety and insurance coverage

October 10, 2023 by Shannon White

Home Government Page 2

Regular building inspections key to occupant safety and insurance coverage

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News release

Tuesday, 10 October 2023

As summer approaches, the Insurance Council of Australia (ICA) and the National Fire Industry Association (NFIA) are calling on building and apartment owners to stay up to date with fire protection safety and maintenance checks for commercial, industrial, and residential buildings.

Fire safety inspections of commercial and apartment buildings are crucial to ensure that fire prevention measures, such as fire exits, alarms, sprinkler systems, and fire extinguishers, are in place and functioning properly, especially as we head into the warmer summer months.

A requirement in many insurance policies is for regular inspections to be undertaken to assess the risk and ensure fire safety has been correctly assessed within a building.

If a building has not undergone its required inspections, the policyholder could find themselves without insurance cover for damage to their property or contents.

In order to maintain full insurance coverage and to ensure occupants’ safety, building owners and managers must ensure fire protection safety and maintenance checks are up to date.

For further information please visit the NFIA website.

Quote attributable to National Fire Industry Association CEO Joe Smith:

Regular fire safety checks and maintenance underpins occupant safety and asset protection.

Neglecting to undertake legally required inspections, testing and maintenance leaves businesses and property owners vulnerable to substantial financial and safety risk.

I want to stress to building owners and managers that these procedures are far more than just a box-ticking exercise.

These safety checks are key safeguards for buildings and its residents when conducted by adequately trained and certified professionals.

Quotes attributable to Insurance Council of Australia COO Kylie Macfarlane:

Regular building and fire protection maintenance should be prioritised as we head into the warmer summer months.

We know this season can lead to complacency when it comes to fire safety measures, including barbecue fires, overloaded electrical outlets, and kitchen mishaps.

It is incumbent on building occupants and owners to ensure relevant inspections and testing of fire related safety equipment are completed by industry professionals.

Conducting these routine checks not only ensures the safety of lives and the integrity of properties but also aligns with the requirements of many commercial and strata-title building insurance policies.

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