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Insurance Council of Australia

About us
Consumers
Issues in focus
- - - Economy
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      Find A Fairer Way
  - - Climate change
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Code of Practice
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FAQs
Q: What is the maximum time that a claim can take to be decided?

Q: What is the maximum time that a claim can take to be decided?

A: 12 months.

The voice for a resilient Australia

We are the representative body of the general insurance industry in Australia, shaping positive outcomes for our members, our people and the community.

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Acknowledgement of Country

We acknowledge the Traditional Owners on the many lands the people of the ICA reside and work. We respect and honour Aboriginal and Torres Strait Islanders Elders past, present, and emerging.

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