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Q: Under what circumstances can an insurer cancel an insurance policy?

A: The insurer may only cancel your policy in certain circumstances, for example:

  • You fail to pay your monthly premium instalments and the payment remains outstanding for at least one month
  • You fail to comply with the Duty of Utmost Good Faith
  • You fail to properly comply with your duty of disclosure at the time you entered into the contract
  • You misrepresent your situation at the time you entered into the contract
  • You make a fraudulent claim under the contract of insurance or some other concurrent insurance cover.
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