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Catastrophe 221: SE Queensland and NSW Floods

Community townhalls

The Insurance Council of Australia is hosting a variety of policyholder townhalls for those impacted by the recent severe storm and flood event. 

These sessions will provide an overview of the floods, the claims process and support available, before moving into Q&A.

Registrations are essential .

In person townhalls

In-person townhalls for the end of May and June will be announced progressively as venues are confirmed.  Queensland venues to be announced for mid to late June soon. 

Announced locations and registration links

Murwillumbah: Monday 23 May, from 5:30pm for 6pm start, Murwillumbah Services Club.  

Mullumbimby: Tuesday 24 May, from 5:30pm for 6pm start, Mullumbimby Ex-Service Club 

Lismore: Wednesday 25 May, from 5:30pm for 6pm start, Southern Cross University Lismore campus auditorium (Whitebrook Theatre) 

Grafton: Tuesday 31 May, from 5:30pm for 6pm start, Grafton District Services Club  

Casino: Wednesday 1 June, from 5:30pm for 6pm start, Casino RSM Club 

Lennox Head: Thursday 2 June, from 5:30pm for 6pm start, Lennox Heads Cultural Centre auditorium.

Catastrophe declaration

On Monday, 28 February 2022, the ICA extended the Insurance Catastrophe declaration made on Saturday for South-East Queensland to include those areas of New South Wales impacted by the ongoing weather cell.

The scale of this event is large, and the population of the affected areas means the human impact is significant.

Claims numbers are much higher than at the same point during other recent flood events and we expect claims to continue to increase as more people return to their properties. 

Claims numbers are being updated regularly on ICA’s Twitter page. 

Catastrophe 221: SE Queensland and NSW Floods

Claims incurred

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2.32

BILLION

Claims count

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168

THOUSAND

Outstanding count

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159

THOUSAND

Closed rate

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Visit our data hub

* As at March 2022

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