Impact of COVID


Ongoing considerations

One of the adverse and lingering impacts of lockdowns and state border closures are delays to insurers’ ability to repair, replace or rebuild damaged homes and other assets.  Covid restrictions and border closures caused significant challenges for insurers involved in rebuilding and repairing disaster-affected communities, leading to uncertainty and setbacks for families trying to get their lives back to normal.

Travel insurance is available for international travel, and some insurers have introduced cover for various COVID-related travel situations to destinations other than those few that continue to carry a Level 4 ‘Do Not Travel’ advisory.

Travellers should go to DFAT’s smartraveller.gov.au for the most up-to-date information about the status and entry requirements of their stopovers and destinations.

An increasing number of destinations, including Singapore, the UAE and Thailand, require overseas visitors to have cover for COVID-related medical treatment.

Travellers should read their policies carefully to make sure it provides cover for their particular circumstances and destinations.

Click here for an updated summary of the insurance industry’s current efforts to seek clarity on the application of business interruption insurance to claims related to COVID-19.

Former state-based exemptions

We worked closely with State Government and Recovery agencies to navigate border entry and permitted work requirements as part of the mobilisation activity in response to Significant Events and Catastrophes during COVID-19 lockdowns.

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