Launch of the 2014 General Insurance Code of Practice

The 2014 General Insurance Code of Practice was launched on July 1, 2014 at the Opera Point Marquee at the Sydney Opera House.

The launch brought insurers together with industry experts to hear about the new Code of Practice and its key features, particularly obligations on Code Signatories to provide assistance to consumers in financial difficulty and guidance and timeframes on insurance claims and complaints processes for consumers.